Frequently Asked Questions

Everything you need to know about your Zarino Originals experience.

What is the standard shipping timeframe for Zarino Originals orders?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international deliveries may take 7-14 business days depending on your location.

How can I return or exchange an item?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and start your exchange or refund process.

What materials do you use for your fashion collections?

Zarino Originals is committed to quality. We use a blend of premium organic cotton, sustainable linen, and high-grade recycled polyester to ensure our garments are both comfortable and durable.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment plans through Klarna and Afterpay.

Are your manufacturing processes ethical?

Yes, we partner exclusively with Fair Trade certified factories that prioritize safe working conditions and fair wages for all artisans and workers involved in the production of our clothing.